Delete your Pins & Roses account

You can request deletion of your Pins & Roses Tattoo app account and its associated data here. You do not need to reinstall the app or sign in to make this request.

Request account deletion

Email nicki@pinsandroses.com with the subject Account deletion. Include the email address used for your account. If possible, send your request from that address.

Email an account-deletion request

We will confirm ownership before processing the request, normally by sending a confirmation link to the account email. If you no longer have access to that mailbox, tell us so we can discuss a secure way to verify your request. Please do not send passwords, payment-card details, or identity documents by ordinary email.

When account features are available in the app, you can also start deletion from its account controls. Sending a request or uninstalling the app does not immediately delete the account.

After you confirm the emailed link, we will complete deletion of your Pins & Roses app account within 30 calendar days. We will email you when processing is complete and explain any records that must be retained.

What deletion covers

• Your app account, sign-in sessions, and associated account details.
• Matching tattoo booking requests and reference uploads that we still hold.
• Your rewards membership, QR identifier, stamps, earned tattoo rewards, and associated visit records.
• Notification registrations associated with your account, and saved shop customer data, subject to the retention exceptions below.

Deletion is permanent. If you create another account later, deleted requests, stamps, and rewards cannot be restored. Deleting an account does not itself cancel an appointment, refund a purchase, or redeem or refund a gift card. Contact the studio separately about those requests.

Records we may need to retain

Some purchase, payment, gift-card, legally required studio, dispute, fraud-prevention, or security records may need to be kept separately for legitimate business or legal reasons, with restricted use. We will explain which records are retained, why, and the applicable retention period when handling your request. Backups may keep copies until replaced under their normal backup cycle.

Separate staff or editor access and business records require administrator review. Deleting an app account does not automatically remove someone’s authority to manage the studio website.

Read the Privacy Policy for more about our information practices and other privacy requests.