Pins & Roses App Support
Need help with the Pins & Roses app? Contact the studio about sign-in, booking requests, rewards, merchandise, or an app issue.
Phone: (856) 514-3517
App, account, and privacy help: nicki@pinsandroses.com
Order help: info@pinsandroses.com
For an app issue, include your iPhone or iPad model, iOS version, app version, and what happened. Do not send passwords, sign-in codes, or payment-card details.
Signing in
Open Your account, enter your email, and request a sign-in code. Enter the six-digit code within 10 minutes. Check your spam folder if the email does not arrive. Use the same email as your booking requests to see retained requests associated with that address.
Bookings and rewards
A booking request is not a confirmed appointment. Your artist will contact you by email. Rewards are recorded by staff for qualifying paid tattoo visits. Contact the studio if a request or reward balance appears incorrect.
Account deletion
In the app, open Your account and select Request account deletion under Account settings, then confirm the emailed link. You can also visit our account deletion page. See our Privacy Policy for information about account data and retention.
Pins & Roses Tattoo
186 N Broadway
Pennsville, NJ 08070
